FAQs

Bird & Trove is a curated gifting company that offers unique, high-quality gifts made by diverse artisans from around the world. We believe in meaningful gifting, sustainability, and supporting small businesses.

You can choose from our beautifully curated gift boxes or build your own by selecting items from our collection. Add a personal message, and we’ll handle the rest—beautiful packaging, thoughtful presentation, and fast shipping.

Yes! Our “Build a Box” feature allows you to select your box, fill it with your favorite products, and add a personalized message for a truly one-of-a-kind gift.

Absolutely! Every order includes a handwritten or printed custom note. For corporate or bulk orders, we offer custom packaging and branded elements (stickers, inserts, custom-printed boxes). Contact us for details.

Yes! We specialize in corporate gifting for employee appreciation, client thank-yous, and events. We offer bulk ordering, branding options, and personalized packaging. Get in touch to create a custom gifting experience for your company.

Yes! Whether it’s for weddings, conferences, holiday gifts, or special events, we offer bulk discounts and customization. Contact us at info@birdandtrove.com for inquiries.

Yes! We can schedule gifts to be shipped on specific dates for birthdays, holidays, or corporate events. Just let us know your preferences during checkout.

Orders typically ship within 2-4 business days, depending on the customization level. Expedited shipping is available at checkout.

We offer local delivery in Barrington, Illinois and its surrounding area and pickup options upon request. Contact us for details.

Yes! For multiple gift recipients, you can either place separate orders or contact us for bulk shipping assistance.

Yes! We partner with diverse artisans and small businesses committed to ethical, sustainable production. Many of our products are handmade, eco-friendly, fair-trade certified, or sourced from minority-owned businesses.

Yes! We use recyclable and biodegradable packaging whenever possible to minimize environmental impact.

Due to the nature of our curated gifts, we do not accept returns. However, if there is an issue with your order, please contact us at help@birdandtrove.com, and we’ll make it right!

We take great care in packaging, but if something arrives damaged, email us at help@birdandtrove.com with photos, and we’ll send a replacement or offer a solution.

We process orders quickly, but if you need to make changes, contact us ASAP at help@birdandtrove.com. We’ll do our best to accommodate your request.